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Mission, Values, and Guiding Principles
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Mission, Values, and Guiding Principles
- Mission_______________________________
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We are committed to bringing buyers and sellers together in order
to establish mutually beneficial business relationships between all
parties. By creating a standardized, common interface to
EDI processing, we will reduce the amount of time and effort needed
fulfill the buyers' and sellers' needs.
- Values________________________________
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To achieve the best possible level of service to our clients, whether
they be buyers or sellers, we strive for:
- Ease-of-Use - Whatever task a clients is engaged in,
we must make it as effortless as possible.
- Reliability - When a clients needs us, we must be there.
Sellers must be able to submit bids, and buyers must be able
to request bids and place orders, at any time of the day.
- Availability - If a business opportunity exists, we
strive to make it available to our clients. This means
constant vigilance in searching out new markets and applying
EDI techniques to those markets.
- Accuracy - When a message is sent, we must do everything
in our power to ensure it reaches its destination.
- Speed - We must strive to deliver opportunities, and
responses to those opportunities, as quickly as current
technologies will allow.
By placing a high value on these features of our services, we will
ensure that EDI serves as a powerful tool in the hands of our
clients.
- Guiding Principles____________________
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In pursuing Simplix's mission, our actions are guided by the
following principles:
- Adapt the product to the client. The
client's job should be made easier whenever possible.
We will focus on the client's needs and strive for
excellence in all of our efforts.
- Services must continually improve. No
product or service can achieve a "good enough" state;
we are always looking for ways to improve the quality
of what Simplix has to offer.
- Our personnel must be learning continuously.
Only by exploring new ways of doing can we gain the
necessary knowledge for improving our products and services.
- Integrity is never compromised. The clients
must have faith in Simplix and what we do. It is vital that
that we never do anything to jeopardize that faith. If we
make a mistake, we will own up to it. If others make
mistakes, we expect them to do likewise. In this way, we
can quickly move beyond finger-pointing and on toward
solving problems that may arise.
- All individuals are to be treated as we wish to be
treated. This principle guides how we treat our
clients, our employees, and our competitors.
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